Shipping Policy

At Wellvive™, we work hard to process and ship your order as quickly as possible. Please review our shipping policy below before placing your order.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Orders are not processed, shipped, or delivered on weekends or major holidays. During high-volume periods, processing times may be slightly delayed.

Shipping Times

After your order has been processed, estimated delivery times are typically:

United States: 5–10 business days

Delivery times are estimates only and are not guaranteed. Shipping delays may occur due to carrier issues, weather, holidays, inventory delays, incorrect addresses, or other circumstances outside of our control.

Shipping Confirmation and Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information, if available.

Please allow up to 48 hours for tracking updates to appear after your order has been shipped.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order.

Wellvive™ is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an address mistake after placing your order, please contact us as soon as possible at wellvive1@gmail.com.

We cannot guarantee address changes once an order has been processed or shipped.

Lost, Stolen, or Delayed Packages

Wellvive™ is not responsible for packages that are lost, stolen, delayed, or marked as delivered by the shipping carrier.

If your tracking shows that your package was delivered but you did not receive it, please check with your local carrier, neighbors, household members, or building/mailroom first.

You may also contact us at wellvive1@gmail.com, and we will do our best to help you review the issue.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include your order number and photos of the product and packaging so we can assist you.

If approved, we may offer a replacement, store credit, or refund depending on the situation.

International Shipping

At this time, we primarily ship within the United States.

If international shipping becomes available, customers are responsible for any customs fees, taxes, import duties, or additional charges required by their country.

Order Cancellations

Orders may only be canceled before they are processed or shipped.

Once an order has been processed or shipped, it cannot be canceled. However, you may still be eligible for a return or refund under our Refund Policy.

Contact Us

If you have any questions about shipping, please contact us at:

Wellvive™
Email: wellvive1@gmail.com